Reward Program





General Information or Definitions

Please read the Pawtitas Rewards Terms and Conditions (the “Terms”) carefully for important information about your rights and obligations in the Pawtitas Rewards Program. Pawtitas Rewards is a loyalty program offered by Pawtitas™. In these Terms, “Member,” “you” and “your” mean the Pawtitas Rewards member.


By enrolling in the Pawtitas Rewards program, you acknowledge that you have read, understood, and agreed to be bounded by the Pawtitas Rewards terms and conditions. The Rewards Program, and these terms and conditions, are governed by the laws of the State of Florida and, as applicable, the Federal Arbitration Act, without regard to Florida choice of law rules.


You will automatically receive a Pawtitas Rewards (“Reward”) when the Rewards Level (as defined below) is met. The Reward can be used as described below. Pawtitas Rewards program, and all points and Rewards, are void when restricted or prohibited by law.



To participate in Pawtitas Rewards, customers must be at least eighteen (18) years old**. A customer may become a Member by enrolling at Pawtitas online website. To enroll, you must provide a valid email address, your first name and last name. The enrollment is free, and no purchase is necessary. Customers who purchase items for resale and customers shipping orders outside of the United States ARE INELIGIBLE TO PARTICIPATE in the Pawtitas Rewards Program.



Members agree to receive loyalty-specific email messages with information about their accounts, as well as other promotional emails and marketing from Pawtitas, Pawtitas Rewards. To stop receiving promotional emails from Pawtitas™, you may use the unsubscribe option in any such email, go to the Pawtitas Rewards page or the Rewards Program’s, My Account page to update your communication preferences. If you opt out from promotional and marketing communications, you will still receive a Welcome e-mail when you join the Pawtitas Rewards Program and email communication for Rewards issued to you under the Rewards Program. Any personal information provided to the Pawtitas Rewards Program will be governed by the privacy policy posted at


We may contact you about the Pawtitas Rewards Program by mail, text message, e-mail or other methods permitted under any applicable law. We are not responsible for lost Rewards, communications lost or undelivered due to incorrect or changed email address or other contact information.


Earning Currency Type

The Pawtitas Rewards Program allows you to earn Points (“Points”) on the dollars you spend as described below. Points can be earned in the United States at, as long as they are shipped to an address in the United States. For each USD 1.00 ($1) spent on Net Eligible purchases while enrolled in the Pawtitas Rewards Program, the Member will earn 1 point.


If an email address is not supplied at the time of purchase any points earned will be forfeited.


Points will appear in the Member’s account approximately seventy-two (72) hours after a qualifying shipment of an online transaction. Members must provide the email address associated with their Pawtitas Rewards Program at the time of purchase to receive Points. Points earned for returned merchandise will be deducted from the Member’s account. Points cannot be sold or traded and are not transferable. Points expire twelve (12) months after being earned. Points will remain available in your Points balance until they are redeemed for a Reward, are forfeited, or expire.


The way to earn Pawtitas Rewards Points, and the Bonus Points that can be earned, may vary. Read each offer carefully, as there may be important conditions or limitations, such as blackout periods, point limits, or exclusions. You may have to register to qualify for the offer. We may change or withdraw an offer at any time without notice. Any such change or withdrawal will not affect Pawtitas Rewards already earned. Your Net Eligible Purchase must be completed, and the transaction charged to your account during the special offer period in order for you to earn the applicable Rewards Points. Please be aware that we may not charge your account until the items purchased have shipped. During special offer periods, making a return in the same transaction as a new purchase may result in earning fewer Points because Points are calculated from your Net Eligible Purchase (in this case, your purchase minus return).


Points Disputes

If you believe your Points that were earned have not been timely posted to your Points balance, you may dispute your Points balance by writing to Pawtitas at We will use reasonable efforts to investigate your Points Dispute if you notify us within 90 days of the posting date. If you do not notify us within that period, you waive your right to make a Points Dispute with respect to that purchase and all Points allocations will be considered as final. We may require you to provide written confirmation of the disputed Points balance and the applicable purchase receipt. We may decline to investigate further if you do not provide the requested confirmation or a valid receipt. Upon completion of the investigation, we will have no further responsibilities if you later reassert the same Points Dispute.


Other Limitations

We have the right to deduct Points from your Points balance for charges that were not or do not remain Net Eligible Purchases. If your Points balance goes negative, you must first earn Points to bring your Points balance to zero (0) before earning any Points eligible for redemption. Points earned have no cash value.





When you earn enough Points you will be eligible for a Reward. Rewards are redeemable for a specified dollar amount off qualifying purchases on


The current Reward Level is 100 Points (100 Points = $10 Reward) in any twelve (12)-month period (a “Reward Level”). Once you’ve earned a Reward, your Points balance will be reduced by the number of Points used to obtain the Reward(s).


Once a Member earns 100 points in any twelve (12)-month period, a USD 10.00 ($10) Reward will be automatically issued, and an email notification of the Reward will be sent to the primary email address registered with the Member’s account. You can also find the Reward in your account. The Member is responsible for keeping the account contact information current and updated. No responsibility is assumed for incorrect addresses or failure of email to be received. If you do not want to receive emails notifying you of new Rewards you have earned, you will need to end your participation in the Program. Rewards can only be used for the purchase of merchandise items and will be deducted from the transaction total before any other coupons or promotional offers are applied. Rewards cannot be used on shipping, gift cards, or combined coupons and are also not valid with previous purchases. The value of the Reward is prorated over each of the items purchased. Rewards cannot be sold or traded and are not transferable. Rewards have no cash value. Each Reward must be used in a single transaction and any residual amount left on that Reward will be forfeited. Any Customer who returns merchandise acquired with a Reward will not receive a new Reward or a cash refund for the Reward value.


To the extent allowed by any applicable law, we may cancel any earned or outstanding Rewards if we become insolvent, unable to pay our debts when due, file an action under the U.S. Bankruptcy Code, or have such an action filed against us.



If there is no activity on a Pawtitas Rewards Program account for twelve (12) months, the account will be canceled. Pawtitas also can cancel any Member’s account immediately if the Member has breached these Terms, has failed to follow Rewards Program policies and procedures, has sold or traded Points or Rewards, has used multiple Pawtitas Rewards accounts, or has otherwise engaged in inappropriate conduct, as determined by Pawtitas in its sole discretion and without notice. If a Pawtitas Rewards member account is canceled for any of these reasons, then that Member will be ineligible to enroll or participate in the Pawtitas Rewards program in the future and will immediately forfeit all Points and Rewards. Pawtitas reserves the right to take legal action to recover any damages, attorneys’ fees, or court costs from such Member.


Pawtitas reserves the right to interpret and apply these Terms in its sole discretion, subject to any applicable law. All interpretations by Pawtitas are final. By participating in the Pawtitas Rewards  Program, each Member hereby releases Pawtitas from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney’s fees) relating to his/her participation in the Pawtitas Rewards Program, use of Rewards, or agreement to these Terms.


You may cancel your participation in the Pawtitas Rewards Program. If you cancel your participation in the Pawtitas Rewards Program, you will no longer earn Points and you will forfeit your unused and unexpired Points.


Updates and Changes

These Terms, as well as any Pawtitas Rewards Program elements, may be amended, updated, changed, or terminated at any time at the discretion of Pawtitas.

If you disagree with a change, your sole remedy is to cease participating in the Pawtitas Rewards Program.



You are solely liable for any applicable taxes arising out of the accrual or use of Points or Rewards. Consult your tax advisor concerning such tax consequences.


No Spam

You must comply with all up to date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Pawtitas Rewards Program.